| GENERAL |
| Aldwick Bay Motorhome Hire offers motorhomes for hire strictly in accordance with the following terms and
conditions. Upon signing the booking form the hirer declares to have read, understood and agreed to this document in its entirety. The hirer is therefore
legally deemed to have agreed and accepted all of these terms and conditions and agrees to abide by them. |
| ELIGABILITY |
| All drivers must be 25 years or over and less than 65 years of age, of good health and to have held a full
driving licence for at least five years. The licence must be free of endorsements for the past five years with the exception of two speeding offences and
parking offences. Any driving convictions accidents insurance claims (In the past 5 years), disabilities and/or medical conditions must be declared prior
to booking. The driver(s) licence must be produced at the time of vehicle collection. No one other than the driver(s) named in the insurance proposal form
may drive the hire vehicle. |
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| SECURITY |
The following must be produced at the time of collection :
- Driver’s passport
- The valid drivers licence/licences that were submitted at the time of booking. (Driving licence and counterpart if it is the new licence).
- A utility bill showing the driver’s address.
- The credit/debit card if used to book for inspection.
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| INSURANCE |
Comprehensive insurance for UK mainland is included in the hire charge but a security/damage deposit of £500
is payable by the hirer when the balance of the hire charge is paid. This deposit covers the insurance excess and applies to each and every incident and it
includes any loss or damage to equipment, fixtures including damage to tyres, wheels and wheel trims, loss of roof lights or damage to third party vehicles
or property. Hirers are advised to arrange their own personal effects and travel insurance. The vehicle is only insured for the hire period and therefore
the driving of the vehicle after the expiry of the contract period may result in the driver committing a traffic offence.
The hirer is entirely
responsible for any accidental damage, injury or consequential loss after the expiry of the hire period. The security/damage deposit will be refunded in full
if the vehicle is returned on time, clean and undamaged. Should this not be so, repairs, replacements and cleaning costs will be deducted from the balance of
the security/damage deposit.
The security/damage deposit will be refunded after cleaning and inspection of the returned vehicle within 10 days of
the termination of hire. |
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| DEPOSIT |
The security/damage deposit of £500 is payable by the hirer when the balance of the hire charge is paid.
This is to cover damage, loss of equipment and cleaning and other charges to the following schedule.
Emptying of toilet £50
Cleaning vehicle interior £80
Cleaning of cooker, fridge and/or shower £50 per item
Emptying the waste water tank and flushed through with clean water £25
Topping up with fuel £20 plus cost of fuel. |
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| BREAKDOWN OR MALFUNCTION |
| Refunds will be made of up to £100.00 without prior authority for necessary repairs provided a valid receipt
is produced along with the faulty parts wherever this is possible. Minor running repairs such as tyres, bulbs, oil and radio aerials are the responsibility
of the hirer. Aldwick Bay Motorhome Hire is not responsible for additional charges arising from breakdown or accident and our liability is to refund of hire
charges for any days lost due to vehicle malfunction. All decisions regarding refunds are at the sole discretion of Aldwick Bay Motorhome Hire. The
hirer’s attention is drawn to the need for engine fluid levels to be checked on a daily basis and the vehicle to be used in the manner for which it is intended.
In the case of a puncture, the hirer must contact Aldwick Bay Motorhome Hire immediately so that a repair can be arranged before the next hire. |
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| BREAKDOWN/ACCIDENT |
| The hirer is responsible for notifying us as soon as any fault becomes apparent so we can try to get it repaired as
soon as possible. In the event of a breakdown, recovery and repair services are provided by the RAC/AA to be confirmed on collection. Instructions for repair
or replacement, at a cost not exceeding £100 may be given by the hirer who will be reimbursed on the production of a receipted invoice at completion
of hire. Approval must be obtained from Aldwick Bay Motorhome Hire in respect of repairs/replacement in excess of £100. Aldwick Bay Motorhome Hire will
not be responsible for hotel or any other expenses subsequent to a breakdown, but will refund the hire charges for any complete days loss of use of the
vehicle, nor will they be under any liability for third party claims or damages with any accident or breakdown. In the event of an accident involving the
vehicle, the hirer shall notify Aldwick Bay Motorhome Hire by telephone immediately after the event or as soon as practicably possible, thereafter a
completed accident report form must be handed to Aldwick Bay Motorhome Hire at termination of hire. The maximum height of your vehicle is clearly stated.
Any overhead damage is the responsibility of the hirer. |
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| RESERVATIONS |
| Complete the booking form and return it, together with £150 booking deposit to Aldwick Bay Motorhome Hire. This
deposit is not refundable in the event of cancellation by the hirer. |
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| PAYMENT FOR HIRE |
| The outstanding balance of hire charges and the security/damage deposit must be paid six weeks prior to the start
of the hire or at the time of booking if later. If the balance is not paid when due, Aldwick Bay Motorhome Hire reserves the right to cancel the booking and
the security/damage deposit will be forfeited. |
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| CANCELLATION OR NO SHOW |
6 weeks or more before the start of the hire = loss of deposit.
6-4 weeks before the start of the hire = 20% of rental.
4-2 weeks before the start of the hire = 30% of rental.
2 weeks or less or no-shows = 100% of rental.
Late returns that have not been pre-arranged will be charged at a minimum of £30 per hour or part thereof. |
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| VEHICLE COLLECTION & RETURN |
| If a hirer fails to arrive on the day on which the hire commences and the booking is paid for, the rental will
not be extended unless the vehicle is available. In the event of an extension, the daily rate for the vehicle will be added to the hire fee and shall be
paid prior to departure. It is the responsibility of the hirer to advise us if there is to be a delay on collection. Delays of over 48 hours may result
in the vehicle being re-hired in such circumstances Aldwick Bay Motorhome Hire will accept no liability for any inconvenience caused. Late returns will
not be considered unless Aldwick Bay Motorhome Hire has been advised of, and agreed a delay or an extension. It is also subject to the practicality of
the payment of the extended hire period before it commences. Failure to advise will invalidate insurance and may result in criminal prosecution of the
driver. Agreed late returns are charged at the daily rate. Late returns that have not been agreed will be charged at £30 per hour, or part thereof.
There shall be no refund for early return of the vehicle. |
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| START & COMPLETION OF HIRE |
| Motorhomes are available for collection at a predetermined time between 2pm to 5pm on the date of collection
and must be returned between 9am and 10am on the date of return. Your cooperation in returning vehicles at the arranged time is essential in order that the
vehicle will be clean and available for the next hirer. |
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| DELAYS TO THE START OF HIRE |
| Aldwick Bay Motorhome Hire will endeavour to ensure that all hires commence at the agreed time. Certain
circumstances may prevent this taking place and Aldwick Bay Motorhome Hire admits no liability in this connection except to the limit of refund of hire
hours or days lost. |
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| PERSONAL INSURANCE |
| Hirers are advised to make their own arrangements for personal insurance. No claims by the hirer will be
considered in respect of any loss or damage to personal belongings or effects of the hirer or any person or persons. |
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| FUEL, OIL AND COOLANTS |
| These items are at the hirer’s expense. Vehicles are supplied with a full tank of fuel and should be returned
full. The cost of any shortfall will be borne by the hirer. The hirer is liable if incorrect fuel is used. The hirer will be responsible for maintaining the
correct level of engine oil and coolants. Failure to do so may result in engine damage for which the hirer will be responsible. |
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| GAS |
| The vehicle will have two gas cylinders, one serviceable and one full. Should replacement cylinders be required,
these will be at the hirer’s expense. |
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| EQUIPMENT |
| All vehicles are equipped with cutlery, crockery and cooking utensils and all of the other equipment listed.
Bedding is an optional supply, as many people prefer to use their own. |
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| FINES |
| All fines incurred by the hirer for infringement of traffic laws or regulations and tolls are the responsibility
of the hirer and must be settled by that person. The hirer also agrees to reimburse Aldwick Bay Motorhome Hire in respect of any cost and expense incurred
by Aldwick Bay Motorhome Hire in recovery of such fines and penalties from the hirer. |
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| PETS |
| We love pets. However pets are not allowed as our motorhomes are offered allergen free. |
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| SMOKING |
| Aldwick Bay Motorhome Hire operate a strictly enforced no smoking or naked flame policy in all vehicles.
Any infringement will result in the loss of the security/damage deposit in full. |
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| EXCLUSION AND LIABILITY |
| Aldwick Bay Motorhome Hire shall not under any circumstances be liable to make any payment to the hirer in respect
of or to indemnify the hirer against loss, injury or damage sustained by the hirer or any third party as a result of the presence or use of the vehicle or
as a result of any defects therein and in taking delivery of the vehicle the hirer shall be deemed to have satisfied himself that it is in all respects
roadworthy and in proper and safe condition. |
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| CARE & CUSTODY OF VEHICLE |
| The hirer shall only drive the vehicle while qualified to do so and whilst holding all necessary and current
licence's and permits and shall at all times drive the vehicle in a careful and skilful manner in accordance with all legal requirements. The hirer shall
not use the vehicle for racing, pace making or any other purposes other than domestic and social purposes and shall not carry any passengers in the vehicle
for hire or reward. They must use the vehicle in a reasonable and proper manner and the hirer is liable for any damage fault or loss to or in the vehicle
or its fixtures and fittings as a result of the hirer’s negligence or misuse of the vehicle. The maximum number of persons carried in the vehicle shall
be no more than the number of berth's in the vehicle. The hirer shall not take the vehicle outside mainland Britain. The hirer shall
at no time pass possession or custody of the vehicle to any other person. The vehicle must be locked at all times when left unattended. |
